Email: Support@reelex.com
Phone: +1 (845) 878-7878

 

Quick Support Contact

The Best in the Industry

REELEX Packaging Solutions takes pride in superior customer service and is fully committed to supporting the needs of all REELEX licensees. On this page, you can find solutions to common problems as well as contact our support staff directly. If you require a part or have a technical question, please contact us or you may contact us by phone or email.

REELEX Packaging Guide

From step-by-step packaging, to shipping and stacking guidelines to coil adjustments. Download the manual that is everything REELEX.

Recommended for all product mangers and operations personnel.

Packaging Program

Enter your product OD, mandrel and endform sizes along with your coil length and get information on machine settings, coil diameter and more.

Requires a PC with Windows 98 or better for installation.

Phone or Email Support

REELEX support over email, phone or fax is always available free of charge to our licensees.

To see if your company is an authorized REELEX licensee, click here.

Download Guide Download Program Email Support

Manual Downloads

Below are many of the operation and maintenance manuals we have available for most REELEX machines. Other manuals and information are available, including manuals in other languages. Please contact us for more information.

Current REELEX Coiling Machines
D-750 D-1500 D-2000
    D-2000 Operator's Manual
Older REELEX Coiling Machines
D-510 D-1000  
Ancillary Equipment
Accumulators Motorized Payoff & UDA  
Packaging
REELEX Packaging Guide    

Other Support Downloads

Packaging Program
REELEX Packaging Program Packaging Program Instructions  

Support for End-Users and Installers

Are you an installer or structured cable professional who purchases products packaged in REELEX? We want to hear about your experiences. Any issues, comments or questions you have about REELEX can be directed to support@reelex.com.

Are you new to REELEX? If so, we recommend taking a look at this usage guide. This one-page guide shows how to use the REELEX box and what to do if something goes wrong:

REELEX II Instructions for Use