The Best Service in the Industry
REELEX Packaging Solutions takes pride in superior customer service and is fully committed to supporting the needs of all REELEX licensees. Our highly regarded technicians can be almost anywhere in the world in 48 hours or less. On this page, you can find solutions to common problems as well as contact our support staff directly.
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Expanded Warranty Program
Want the peace of mind of yearly REELEX machine tuneups and preventative maintenance by REELEX personnel? How about the predictability of a prix fixe maintenance schedule?
We now offer an expanded warranty program for most modern REELEX equipment. This program brings your REELEX equipment back under the warranty umbrella while adding the following benefits:
- Single rate per technician, per day rate regardless of holidays, weekends, or weekdays.
- Travel expenses (transportation, lodging and meals) are borne by the customer and are billed when known.